Returns & Exchanges
At Scarce, we understand the importance of perfection when investing in premium timepieces. If your exclusive watch does not meet your expectations, we offer a 14-day return period for items in their original, unworn condition with all security tags intact.
Initiate Your Request
Contact our concierge team at [email protected] within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the timepiece in its original manufacturer box, including all warranty cards, manuals, and protective films, then secure it within a padded shipping carton.
Insured Shipping
Affix the provided prepaid priority shipping label and drop the package off at an authorized carrier location to ensure your high-value item is fully insured during transit.
Inspection & Refund
Once our master watchmakers verify the watch's condition and authenticity, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing