Frequently Asked Questions
Everything you need to know about acquiring your next masterpiece.
Are all your timepieces authentic?
Absolutely. Every watch in our collection undergoes a rigorous multi-point inspection by our in-house horologists to guarantee 100% authenticity and mechanical integrity before being listed.
What is the typical shipping timeframe for high-value orders?
We provide complimentary, fully insured overnight shipping for all domestic orders. International deliveries typically arrive within 3-5 business days via our secure logistics partners.
Do you offer a warranty on pre-owned exclusive watches?
Yes, every timepiece purchased through Scarce comes with our comprehensive 24-month mechanical warranty, in addition to any remaining manufacturer warranty.
What is your return policy for premium items?
We offer a 7-day 'no questions asked' return window. The watch must be returned in the exact condition it was received, with all security tags intact and original packaging included.
Can I trade in my current watch for a new piece?
We do accept trade-ins for select luxury brands. You can submit your watch details through our 'Sell/Trade' portal to receive a competitive market valuation within 24 hours.
Which payment methods do you accept for secure transactions?
To ensure maximum security, we accept bank wire transfers, all major credit cards, and verified cryptocurrency payments through our secure checkout gateway.